opendesk

The open-source helpdesk platform for shared inboxes, live chat, AI-assisted

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1 ratings3.52

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CategoryBusiness

PlatformWeb

PricingFree trial

opendesk is an open-source helpdesk software offering shared email inboxes, a multi-language live chat widget, AI-powered drafting, summarization, triage and translation of customer conversations, a customer-searchable knowledge base, automation rules and SLAs, real-time presence and updates, detailed reporting, and a public REST API. It supports both cloud usage and simple self-hosting via a one-command install. The AI assistant Ollie helps draft replies and manage tickets automatically with manual approval.

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3.52

1 reviews

Product

4.02

Design & Polish

3.02

Performance

3.52

Mobile PageSpeed

Performance: 99 out of 100, Good
Accessibility: 83 out of 100, Needs improvement
Best Practices: 92 out of 100, Good
SEO: 100 out of 100, Good

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CategoryBusiness

PlatformsWeb

PricingFree trial

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ListedOctober 2026

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Website checks

Mobile PageSpeed

Performance: 99 out of 100, Good
Accessibility: 83 out of 100, Needs improvement
Best Practices: 92 out of 100, Good
SEO: 100 out of 100, Good

Website checks are queued. Results will appear here when complete.

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